Privacy Policy

Last updated: 11 November 2026

CoreAnalytiq is operated by Amartzo Services Private Limited ("we", "us"). This policy explains what information we collect when you use CoreAnalytiq, why we collect it, and the choices you have. We process personal data in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.

1. Information we collect

• Account details: your name, email address, and optionally your phone number and business name.
• Data you upload: spreadsheets and files you upload or link (for example Excel, CSV or Google Sheets), and the questions you ask about them.
• Results: the answers, charts and files the service produces for you.
• Payment details: payments are processed by Razorpay. We receive payment status and reference IDs; we never see or store your card, UPI or bank details.
• Technical data: IP address, browser type and log records needed to keep the service secure.

2. How we use your information

• To provide the service: store your files, run the analyses you request and show you the results.
• To manage your account, subscription, invoices and support requests.
• To keep the service secure and prevent misuse.
• To send service emails (verification, password reset, billing). We do not send marketing emails without your consent.

3. AI processing

To answer your questions, your file and questions are sent to our AI provider, Anthropic, which processes them in a secure, isolated environment to run the analysis. Under its commercial terms, Anthropic does not use data sent through its API to train its models. We do not sell your data or use it to train any AI model.

4. Retention and deletion

Uploaded files and generated charts are deleted automatically 30 days after upload. Documents and vouchers you keep in Books (including bills your clients send through an upload link or WhatsApp) stay until you delete them or the business, and are deleted automatically 90 days after your plan ends. WhatsApp messages are processed through our messaging provider (MSG91) only to deliver them to your Books. You can delete any dataset or analysis earlier from your workspace. Account and billing records are kept as long as your account is active and as required by tax law. To delete your account, email us at Admin@coreanalytiq.com.

5. Sharing

We share data only with service providers needed to run CoreAnalytiq (hosting, AI processing, payments, email), and when required by law. Each provider may use the data only to provide its service to us.

6. Security

We use encrypted connections (HTTPS), access controls and private storage. No system is perfectly secure, so please avoid uploading information you are not permitted to share, such as other people's sensitive personal data.

7. Your rights

You may access, correct or delete your personal data, withdraw consent, and raise a grievance. Contact our Grievance Officer, Ankit Saraswat, at Admin@coreanalytiq.com; we respond within 30 days.

8. Contact

Amartzo Services Private Limited
Founder & Grievance Officer: Ankit Saraswat
P.No. 70, S.No. 193/2/3 NEA, Hanuman Mandir, Gadkari Nr, Bhusawal, Jalgaon - 425201, Maharashtra, India
CIN: U63119MH2025PTC459244
Email: Admin@coreanalytiq.com · Phone: +91 8421212783